Office Manager

ServeMinnesota is seeking an experienced, people-centered, highly organized Office Manager who will help shape a positive workplace culture while ensuring our operations run smoothly. In this is a full-time, hybrid role, where you will support both daily office logistics and key human resources functions, helping executives and staff feel supported, informed, and connected to our mission.

Reporting to the Chief Operating Officer (COO) and serving as a vital connector across teams, you will be a key touchpoint for welcoming new staff, coordinating benefits, managing vendor relationships, and keeping our systems humming. This is a high-visibility role, ideal for someone who prioritizes duties in a friendly manner, is proactive, and enjoys being energized by supporting others.

This position requires being in the Minneapolis office at least 4 days per week to effectively support on-site needs and serve as a go-to person for staff and visitors.

Office Operations

• Lead day-to-day office management: supplies, technology, workspace coordination, and facilities

• Build strong relationships with vendors (IT, building services, telecom, etc.) and oversee contract logistics

• Plan and support meetings, staff gatherings, and Board events

• Coordinate travel and scheduling needs for the executive team

• Maintain organized, accessible systems for office documents and administrative records

Human Resources Support

• Welcome and onboard new hires—creating a positive first impression

• Coordinate employee benefits, time off tracking, and policy communications

• Maintain accurate HR records and ensure compliance with employment regulations

• Respond to staff questions and provide friendly, confidential HR support

• Help organize internal trainings, recognition efforts, and engagement initiatives

• Champion a welcoming, inclusive office culture where all staff feel seen and value

Required Qualifications:

• Bachelor’s degree in human resources, business, communications, or a related field

• 3+ years of professional experience in office administration, HR, or nonprofit operations

• A warm, people-first approach with strong communication and relationship-building skills

• Ability to manage confidential information with care and professionalism

• Comfort with technology (e.g., Microsoft Office, Zoom, cloud-based platforms)

• Self-motivation, attention to detail, and a willingness to take initiative

Preferred Attributes:

• Experience working in nonprofit, public service, or mission-driven environments

• Familiarity with HR platforms or benefit administration

• Understanding of inclusive workplace practices and a commitment to equity

• HR certification (e.g., SHRM-CP, PHR) is a plus, but not required

What We Offer:

• Salary: $55,000–$65,000 (based on skills, experience, and qualifications)
• Comprehensive benefits package including 403b retirement plan
• Hybrid work environment with flexibility with onsite work for at least 4 days per week
• Meaningful work with a mission-driven team
• Opportunities for professional development and advancement
• A welcoming culture of learning and collaboration

A welcoming culture of learning and collaboration
This position is based downtown Minneapolis and currently working at least 4 days per week at the office.

Please submit a resume, including answering each of these questions in either the body of an email or as a separate attachment so we can get a better idea of your experience and interest in this position and our organization:

1. Why are you interested in ServeMinnesota and this particular position?

2. How does your experience align with the Essential Job Functions and Minimum Qualifications of this position?

Submit applications only to https://serveminnesota.hireclick.com/jb/office-manager/view/221881

Applications will be accepted until the position is filled.

Workplace
At ServeMinnesota, we are highly invested in the success of our people. We strive to make it an awesome, empowering, and collaborative place to work. We recruit passionate people. We are looking for people who are energized by making an impact in our communities through national service.

EEO Statement:
This position is available to all, without regard to race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, familial status, disability, sexual orientation, or age. It is also unlawful to retaliate against any person who files a complaint about discrimination. In addition to filing a complaint with local and state agencies that are responsible for resolving discrimination complaints, you may bring a complaint to the attention of the AmeriCorps Agency.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.